GETTING STARTED

From signup to qualified leads in 15 minutes.

Follow these eight steps to get RealTrack fully operational — from your first signup through to your first AI-qualified lead landing in your Call Library.

1. Sign up & get approved

Create your account with any email at realtrack.app. You'll land on the pending page until your payment is verified and an admin activates your access (typically 1–4 business hours).

2. Add your Gemini API key

RealTrack uses Google's Gemini AI to grade calls. Get a free key from aistudio.google.com/apikey, then paste it under Settings → API → Gemini API Key Pool. You can add multiple — the system rotates between them automatically if one hits rate limits.

3. Connect your dialer (optional)

If you use Readymode, add your admin credentials under Settings → API → Readymode Dialers. We'll automatically pull call recordings for every lead. Skip this step if you'll send leads via webhook only, or upload recordings manually.

4. Create your first campaign

Go to Campaigns → New Campaign. Give it a name (matching your dialer's campaign name) and write qualification rules — one per line. These are the criteria the AI uses to grade calls in this campaign.

5. Send leads to RealTrack

Point your dialer's outbound webhook at https://realtrack.app/api/inbound/lead?key=YOUR_API_KEY. Include address, phone, owner name, agent name, and campaign. We accept lead-only posts (no audio) or full posts with recording URLs.

6. Watch leads flow in

Every new lead lands in your Call Library. If a recording is attached, the AI starts analysis automatically — qualifying as Hot, Warm, Cold, or Disqualified, with a written reason and timestamps.

7. Review & coach

Click any lead to see the AI's full breakdown — qualification reasoning, ARV/MAO calculations, coaching feedback for the agent, and a handoff brief for closers. Use it to improve scripts and pacing.

8. Track performance

The Leaderboard shows every agent's hot/warm/cold counts vs their daily target, plus a live bonus estimate. Use it in your daily huddle to drive the floor.

Webhook reference

Send leads to RealTrack with a single HTTP POST. Works with any dialer, CRM, or no-code tool.

POST https://realtrack.app/api/inbound/lead?key=YOUR_API_KEY
Content-Type: application/json
Authorization: Bearer YOUR_API_KEY
{
"address": "123 Main St",
"city": "Dallas",
"state": "TX",
"zip": "75201",
"firstName": "John",
"lastName": "Doe",
"phone": "5551234567",
"campaign": "Motivated Sellers",
"agent_name": "Sarah Smith",
"recording_url": "https://..." // optional
}

Get your API key under Settings → API → API Keys. Webhook accepts JSON, form-urlencoded, or Readymode's lead[0][field] format.

Frequently asked questions

Do I need a Readymode dialer to use RealTrack?+

No. RealTrack works with any source that can POST to our webhook — Readymode, BatchDialer, Aircall, Five9, even a Zapier hookup. Recordings can be attached via URL or uploaded manually.

How is the AI qualifying calls?+

Every call is evaluated against The Four Pillars: Asking Price, Condition, Closing timeline, and Reason for selling. Plus non-negotiable rules: not listed with a realtor, not under contract, asking below Zillow, and residential or vacant lot only. The rest of the persona is fully editable under Dashboard → Persona, and you can override it per campaign.

What happens if a call has no recording?+

The lead lands in Needs Call status. You can manually upload audio later from the lead detail page, or have your dialer post a second webhook with the recording URL after the call ends.

Can I export my data?+

Yes — every Call Library view has CSV export. Per-lead JSON export is available from the detail page. Full account data export available on request via [email protected].

Can I add sub-users / team members?+

Yes. Go to Floor Agents → Add Agent to register a caller, then click Invite to send them a login. Sub-users see only their own dashboard (their leads, their hours, their stats).

How do I cancel my subscription?+

Email [email protected] any time. We'll confirm within 24 hours. You keep full access until the end of your current billing period — there will be no further charges on your renewal date.

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